• 月薪38000~42000元 嘉義縣番路鄉 3年工作經驗 3天前更新
    At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®,我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Responsible for the operational efficiency of bellman and luggage room during shift and the service delivery of those areas. Maintain all hotel information and tourist spots, events update to date and share to the team. 負責管理前廳單位以及行李房確保運營效率和服務工作。飯店資訊, 周邊景點及活動時刻更新並分享給團隊,以滿足客人的需要,保證其舒適和滿意。 DUTIES AND RESPONSIBILITIES 工作職責 • Perform all duties as Bell, including additional duties as follows: • 完成所有行李員的工作職責,及以下工作職責 • Conducts shift briefings to ensure hotel activities and operational requirements are known • 開交班會,確保員工都清楚酒店活動及操作要求。 • Support front office operations including check-in & check-out. • 在前臺需要幫助時提供協助保含辦理入主及退房手續。 • Rotate Duty Manager overnight shift • 一同輪值值班經理大夜班 • Supervise front office operations during assigned shift including: • 監督指定班次期間前廳的運作,包括: • Maintenance of guest information • 客人資訊的維護 • Maintenance of information about local events • 本地活動資訊的維護 • Prepare reports • 準備報告 • Able to arrange transportation to guest. Make the most of our own transportation and well maintain. • 協助客人交通安排,維護以及把飯店車輛發揮到最大效用. • Ensure the Luggage area is clean and neat. • 確保行李區乾淨整齊. • Be the champion of Alishan. Know everything there is to know about Alishan and be able to offer the guest reliable and personalized suggestions about their requests. • 當最懂阿里山的專家,提供客人個人化的建議 • Create and build Alishan information, tourist spots, updated event, restaurant, transportation. Ensure all team member has knowledge about the area. • 建立阿里山資訊庫包含景點, 活動, 餐廳, 交通,確保團隊熟悉飯店周邊資訊. • In conjunction with the EDP manager to ensure the hotel system is maintained in accordance with the standard operating procedures. • 與電腦部主管協作,確保酒店系統根據標準正常運行。 • To ensure that all refused business is recorded and reported to Front Office Manager. • 確保對所有被拒絕的業務做出記錄,並上報給前廳部經理。 • Be able to handle main Guest complaint • 有能力去處理客人的投訴 • Perform other duties as maybe assigned by superiors • 完成上級佈達的其他工作
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    伙食津貼免費供餐員工宿舍上下班車資補助員工停車位或停車補助
  • 月薪33000元 嘉義縣番路鄉 2年工作經驗 2天前更新
    At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®,我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Ensure that all request is handled promptly and properly logged. Work closely with the Front Desk to ensure correct room status all the time. Issues, receives, records and controls all HSKP pagers. Handled, record and follow up on guest request items and extra supplies to guest. Keep good communication with other departments. 按酒店和公司業務目標來監督和檢查所分配給房務員及公共區域清潔員的工作,以確保符合產品的質量標準,並為酒店客人提供優質的服務。 確實交接所有的房客需求並紀錄妥善;確保房況正確並與櫃檯同仁緊密合作;交接並記錄與追蹤房客需求品項及額外的備品;與其他部門保持友善的溝通。 DUTIES AND RESPONSIBILITIES 工作職責 Perform all duties as Housekeeping attendant, but not limited to below responsibility: 履行作為房務部員工的全部責任,不僅限於以下的職責: • Implementation of housekeeping standards and procedures in relation to: • 執行房務部各項標準和工作程序: • Daily Housekeeping service • 每日客房清潔服務 • Valet service • 洗衣服務 • Linen maintenance • 布巾維護 • Guest Request delivery • 顧客需求傳送 • Public Area Cleanliness • 公共區域整潔度 • Recommended changes to these standards and training needs on an ongoing basis • 就流程及培訓需求提供持續性的建議 • Maintain a current and thorough knowledge of all housekeeping systems • 對客房部相關之作業系統有孰悉的使用知識 • Distribution and collection of keys • 有效管理鑰匙收發 • Management of all incoming and outgoing calls • 掌控重要之來電與撥電 • Perform Room inspections • 客房檢查 • Prioritize arrival rooms • 優先處理當日預進客房 • Liaise with Front Office for guest and hotel requirements • 與櫃檯合作以完成房客需求 • Ensure guest valet is processed and delivered in a timely manner • 及時為房客處理洗衣相關服務 • Co-ordinate special projects (e.g., site rooms, vermin control, window and carpet cleaning, room inventories) • 協調特殊任務 (客房參觀、消毒、清戶/地毯清潔、房型存量) • Manage all special requests made by guests • 處理房客需求 • Ensure consistency within the department • 確保房務部工作流程的一致性 • Management of lost property for the hotel • 管理酒店遺留物 • Ensure you have complete knowledge of room types, layouts and facilities • 熟知客房類型、設計、酒店設施 • Manage storage areas • 倉庫管理 • Conducts shift briefings to ensure hotel activities and operational requirements are known • 進行交接班說明,確保同仁了解酒店各項重要措施
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    伙食津貼免費供餐員工宿舍上下班車資補助員工停車位或停車補助
  • 月薪30000~34000元 嘉義縣番路鄉 1年工作經驗 3天前更新
    At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®,我們為賓客提供富於靈感的熱情服務。我們朝氣蓬勃、求新求知、新穎獨特。 Prepares mise en place and food preparation and assists with food presentation as part of the kitchen brigade. 進行開餐準備和菜肴的烹飪,作為廚房團隊的一員協助食品裝盤工作。 Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守當地的衛生和安全法規,或其它適用的規定,以及品牌規範和當地的規章制度。 • Prepares kitchen equipment for use • 準備廚房設備以便使用 • Assembles and prepare ingredients for menu items • 為菜單上的專案安排準備原料 • Prepares simple food items • 準備簡單的食品 • Prepares food for service • 準備食品為客人服務 • Portions and plates food • 將食品切片並置於盤子上 • Assists with checking and receiving goods • 協助檢查和收貨 • Store goods • 儲存貨物 • Maintain storage areas • 管理儲存區 • Clean and store equipment • 清潔和儲存設備 • Handle waste and linen • 處理垃圾和布巾 • Maintain a hygienic kitchen • 保持廚房衛生 • Cleans kitchen and equipment • 清潔廚房和設備 • Maintain high standards of personal hygiene • 保持高度的個人衛生 • Attends to all briefings • 參加所有說明會 • Participates in training • 參加培訓活動 • Other reasonable Ad hoc tasks assigned by supervisor • 其他由主管分配的合理任務
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    伙食津貼免費供餐員工宿舍上下班車資補助員工停車位或停車補助
  • 月薪30000~34000元 嘉義縣番路鄉 1年工作經驗 3天前更新
    At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®,我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. 清潔酒店各房型,並確保符合賓客期待。 DUTIES AND RESPONSIBILITIES 工作職責 • Daily Housekeeping service • 每日客房清潔服務 • Valet service • 洗衣服務 • Linen maintenance • 布巾維護 • Guest Request delivery • 顧客需求傳送 • Public Area Cleanliness • 公共區域整潔度 • 遵循IHG規範進行線上課程 • Prioritize arrival rooms • 優先處理當日預進客房 • Liaise with Front Office for guest and hotel requirements • 與櫃檯合作以完成房客需求 • Ensure guest valet is processed and delivered in a timely manner • 及時為房客處理洗衣相關服務 • Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories) • 協調特殊任務 (客房參觀、消毒、清戶/地毯清潔、房型存量) • Manage all special requests made by guests • 處理房客需求 • Ensure consistency within the department • 確保房務部工作流程的一致性 • Management of lost property for the hotel • 管理酒店遺留物 • Ensure you have complete knowledge of room types, layouts and facilities • 熟知客房類型、設計、酒店設施 • assitant adequate stock levels and complete stock takes • 協助處理備品庫存及盤點 • Conducts shift briefings to ensure hotel activities and operational requirements are known • 進行交接班說明,確保同仁了解酒店各項重要措施
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    伙食津貼免費供餐員工宿舍上下班車資補助員工停車位或停車補助
  • 月薪30000元 嘉義縣番路鄉 1年工作經驗 4天前更新
    At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®,我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Ensure that routine maintenance is performed in order for the Hotels equipment to be operated with maximum efficiency to achieve customer and guest satisfaction. 負責酒店設備設施的日常維護,確保酒店的設備設施能夠以最高效率運行並保證賓客的滿意度 。 工作職責 • Perform all routine preventative maintenance and curative maintenance • 執行日常的防護性保養和補救性維護。 Order and monitor fuels, lubricants and repair parts • 定購和監測燃料和潤滑油,維修部件。 • Maintain clean and tidy plant rooms • 保持機房的整潔。 • Maintain a level of broader knowledge which enables you to handle minor problems in all fields of the department • 掌握一定程度的知識,使自己能夠處理部門工作領域內的小問題。 • Attend to all types of repair and maintenance work in the Hotel premises, including any new additions / extensions to the Hotel or any other properties maintained by the Hotel • 參加酒店物業各類維修維護工作,包括酒店任何新的部分和延伸的部分,或由酒店負責維護管理的其它物業。 • Repair and maintain guest room facilities, light facilities, furniture and equipment • 負責客房設施,照明設施,傢俱和設備的維修維護工作。 • Assist with the implementation of the hotel‘s preventative maintenance system and repair log system • 協助酒店預防性養護計畫和維修記錄系統的執行工作。 • Prioritize work in line with guest requests and management • 根據客人的要求安排工作的優先順序並進行管理。 • Participate in instructing colleagues on the proper operation, safety procedures and cleaning of all equipment • 參與向同事介紹所有設備的正確操作方法,安全程式和清潔的工作。 • Establish and maintain proper parts inventory levels • 設定並保持適當的部件庫存量。 • Conduct and/or participate in staff meeting regarding proper operating and maintenance practices of equipment • 執行和參與有關設備正確操作和保養工作的員工會議。 • Implement and carry out maintenance program in accordance with established timeframes • 按照設定時間執行維護保養計畫。 • Carry out and document regular inspections of plant and equipment in computerised system • 執行並在電腦系統中記錄機械設備常規性的視查。 • Ensure that appropriate files are maintained and resources kept for future reference • 確保文件存檔,以便將來參考之用。 • Complete daily reports outlining work undertaken for the day • 完成每日報告,列明當日完成的工作。 • Explore and incorporate environmentally friendly initiatives • 探尋並配合環保工作。 • Efficient and effective use of recycling methods • 有效的使用再利用的方法。
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    伙食津貼免費供餐員工宿舍上下班車資補助員工停車位或停車補助
  • 月薪30000~34000元 嘉義縣番路鄉 1年工作經驗 3天前更新
    At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®,我們為賓客提供富於靈感的熱情服務。我們朝氣蓬勃、求新求知、新穎獨特。 Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property‘s assets. 執行酒店的安全職責和程式以確保客人,員工和酒店以及酒店資產的安全。 DUTIES AND RESPONSIBILITIES工作職責 • Responsible for the safety and security of guests, employees and establishment needs • 負責酒店賓客、員工及設施的安全工作 • Implement procedures for security and emergency incidents • 執行安全和緊急事件處理 • In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan • 發生火災時,應熟知並按照酒店應急事件處理要求進行工作 • Be familiar with location of fire alarms and firefighting equipment • 熟悉消防警報及滅火器材的位置 • Maintain a good knowledge of the liquor act and criminal code • 掌握有關酗酒及犯罪管理條理 • Maintain a regular presence in public area or your assigned post • 保持定期的在公共區域或所負責的崗位值勤 • Patrol all areas including employee locker rooms, kitchens, food and beverage storage areas, car parking and remote areas • 巡視酒店的所有區域,包括員工更衣室、廚房、餐廳、停車場及其他偏僻區域 • Assist and maintain crowd control as required • 按照要求協助維持秩序 • Act on reports delivered by the Security Manager regarding any unusual incidents identified by closed circuit television • 通過監視系統發現的異常情況採取相應行動 • Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed • 確保裝卸區無障礙,未經批准的車輛不得入內 • Be correct, secure and courteous in handling any disciplinary or criminal case • 正確、安全、禮貌地處理各類違規及犯罪案件 • Establish and maintain the effective employee relations • 建立並保持良好的員工關係 • Be alert for any unusual packages, guests or vehicles and advise superior of same • 對於異常的行李、客人或車輛保持高度警惕,並向主管彙報相關情況 • Be thoroughly familiar of the property layout, design, entry and exit points • 熟悉酒店佈局、設計及出入口的情況 • Complete the mission assigned by the manager now and then. • 完成主管臨時交辦的其它任務。
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    伙食津貼免費供餐員工宿舍上下班車資補助員工停車位或停車補助
  • 月薪38000~42000元 嘉義縣番路鄉 3年工作經驗 3天前更新
    Under the general direction of the Operation Manager, responsible for the controlling receiving of F&B items and store inventories through timely feedback and reporting to maximize profitability. 在財務運作經理的指導下工作,負責食品及物品的收貨控制和庫存管理,按時核查庫房情況並及時回饋以確保利益最大化。 DUTIES AND RESPONSIBILITIES 工作職責 • Analyses F&B reports 分析餐飲報告。 • Calculates F&B costs 核算餐飲成本。 • Compares invoices, requisitions, sales & prepare reports showing cost vs sales. 對比發票、採購申請、銷售並編制成本與銷售報告。 • Conducts Checks. 進行核查。 • Spot checks on purchasing, receiving, storing, issuing functions and bar inventories. 抽查採購、收貨、庫存、發貨工作的執行情況,及酒吧庫存量。 • Conducts monthly food & butcher tests to determine yields. 每月對食品及粗加工進行測試來測定產出量。 • Work with the executive chef to prepare standard recipe cost detail. 與行政總廚共同制定標準食譜成本細節。 • Pre-cost all restaurant and banquet menus of all purchases and prepared items. Develop information to pre-cost all food items purchased. 計算所有餐廳及宴會功能表所需採購成本,建立所有食品採購成本的資訊。 • Compares menus vs food cost vs sales price. 比較功能表的食品成本與售價。 • Controls portion and minimizes- wastages and pilferages. 合理控制出品分量,將浪費和失竊情況降至最低。 • Conducts market survey 進行市場調查。 • Checks quality of goods received. 檢查已收貨物的品質。 • Security in storage of goods. 確保物品的存儲安全。 • Processes invoices. 處理發票 • Checks invoices against goods ordered and received. 核對貨品定單及收貨與發票是否一致。 • Checks unit costs. 核對單位成本。 • Calculates potential food & beverage costs. 計算標準食品和酒水的成本。 • Prepares recipe costs with Executive Chef. 與行政主廚共同制定食譜成本。 • Produces monthly F&B costs by outlet. 編制各餐廳每月餐飲成本報告。 • Supervises inventories. 監管存貨情況。 • Checks stores requisitions and receipts against stock records. 檢查出庫申請和庫房收貨,以查證庫房記錄是否正確。 • Maintains par stock level and reviews regularly. 保持標準庫存量並定期審核。 • Conducts monthly stock checks of F&B 、stationery & general stores. 每月進行食品、文具及總倉的庫存盤點。 • Compiles reports. 編制報表。 • Investigates and reports any irregularities or excessive costs. 監督並彙報一切不正常或超標準成本。 • Prepares Monthly F&B Cost Control reports and analyses variances. 準備每月餐飲成本控制報告並對差異進行分析。 • Makes recommendations on cost reductions. 針對如何降低成本提出合理化建議。 • Highlights slow-moving stock items. 關注損耗慢的存貨項目。 • Conducts purchase price comparisons. 進行採購價格比較。 • Conducts periodical purchase price comparisons of food & beverage items as well as operating supplies with other hotels. 定期將食品及物品採購價格與其他酒店作比較。 • Supervises receiving 監管收貨情況 。 • Ensures Daily Receiving Records as prepared. 確保根據要求完成每日收貨記錄。 • Goods and services received are in line with quantities, qualities and prices ordered and agreed. 確保驗收貨品和服務的價格、品質及數量符合已審批的採購申請單要求。 • Periodically, review and confirm the procedures for receiving merchandise. 定期地對收貨程式進行檢查及評估。 • Performs other duties as designated. 完成其他所派給的任務。 • Profitability and popularity analyses of menus and beverage lists. 分析餐單及酒水單的利潤率及受歡迎程度。 • Comparative food & beverage sales and costs summary among other hotels. 與其他酒店比較餐飲銷售及成本。 • Complies with internal control standard and Controller’s Checklist. 執行內部標準控制制度和總監檢查清單。 • Ensures all internal control measures are strictly adhered to at all times. 確保各項內部控制衡量措施的嚴格執行。 • Conducts random observation of banquet 隨意抽查宴會情況。 • Observes the operation of cash bars functions. 監控現金酒水吧的運營情況。 • Reconcile Food and beverage general and direct items with Food and Beverage control department 與餐飲管理部門核算餐飲總帳目和直接分項帳目。 • Daily banking involving the collection of banking envelopes from safe, and the opening, counting and balancing as a whole 每日的銀行業務,包括從保險箱中收取現金信封,開啟,核數,並進行總體結算。 • Process petty cash as required and reconcile weekly 按要求處理零用現金,每週進行對賬 • Prepare over and under, balance monthly and present to Business Manager of designate 準備月度帳目的出入和結算,然後呈交給相關的業務經理。 • Issue and return house bank contracts as required and prepare house bank accounts summary on a monthly basis 按要求簽發和回收銀行合同,並按月準備酒店銀行帳目總表。 • Process due backs daily 每日進行補足出納備用金的工作 • Liaise with Department Heads about cashiering problems 與各部門領導就現金問題協調工作
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    伙食津貼免費供餐員工宿舍上下班車資補助員工停車位或停車補助
  • 月薪36000元 嘉義縣番路鄉 2年工作經驗 4天前更新
    At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®,我們為賓客提供富於靈感的熱情服務。我們朝氣蓬勃、求新求知、新穎獨特。 Prepares mise en place and food preparation and assists with food presentation as part of the kitchen brigade. 進行開餐準備和菜肴的烹飪,作為廚房團隊的一員協助食品裝盤工作。 Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守當地的衛生和安全法規,或其它適用的規定,以及品牌規範和當地的規章制度。 • Prepares, cooks, serves and stores dishes • 進行菜肴製作、烹飪和上餐 • Prepares food for service • 準備食品為客人服務 • Cleans and re-sets his/her working area • 清潔並整理工作區域。 • Implements the hotel and department regulations, policies and procedures • 實施酒店和部門的規定、政策和程序 • Maintain a hygienic kitchen • 保持廚房衛生 • Cleans kitchen and equipment • 清潔廚房和設備 • Maintain high standards of personal hygiene • 保持高度的個人衛生 • Attends to all briefings • 參加所有說明會 • Participates in training • 參加培訓活動 • Other reasonable Ad hoc tasks assigned by supervisor • 其他由主管分配的合理任務
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    1. 運送並保管旅客之行李服務 2. 顧客接待及引導說明 3. 遞送包裹、郵件、傳真或其他文件給旅客 4. 安排貨運、快遞取件服務及代訂車票及機票等 5. 安排客人接送機之禮車、及安排交通車之預訂服務 6. 收集各式資訊並製作及更新服務指南 7. 協助櫃台一同服務旅客 8. 處理主管交辦之其他事項
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    1. 協助機電,鍋爐,設備機房及其他建築軟硬體規劃及維護。 2. 制定維修保養計畫,確保所有系統及設備有效運轉。 3. 協助制定工程部內部政策及標準作業流程。 4. 協助追蹤工程請購及相關費用 5. 協助推動節能政策及相關營運計畫。 6. 各項工程(強弱電、給污排水、空調設備、消防設備)等系統操作及專案規劃。 7. 其他主管交代事項。
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  • 月薪28000元 台北市北投區 工作經歷不拘 1天前更新
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