• 面議(經常性薪資達4萬元或以上) 台北市信義區 工作經歷不拘 2天前更新
    Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what‘s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager. Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 3年工作經驗 2天前更新
    We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation. Coupang has broken traditional ecommerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative. We are seeking a highly motivated individual to join our team as a Customer Service - Training and Quality Specialist. As the Training and Quality Specialist, you will be responsible for designing, implementing, and maintaining our customer service training programs. You will also be responsible for auditing our customer service operations and providing feedback to ensure that we maintain a high level of service. Key Responsibilities: • Develop and maintain an internal knowledge base for customer service training. • Provide education and training to customer service staff through training sessions. • Develop customer service response templates. • Develop/Maitain FAQ. • Conduct audits of our customer service operations to ensure adherence to company service standards. • Design and implement a Quality Assurance (QA) program. Requirements: • Proven experience in customer service, with experience in either training or QA is preferred. • Fluency in either Korean or English. • Understanding of QA tool is a plus. If you are an individual who is passionate about delivering excellent customer service and has experience in developing training programs and conducting quality audits, we encourage you to apply for this exciting opportunity.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 工作經歷不拘 2天前更新
    Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager . Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process -Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer -The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider -This job posting may be closed prior to the stated end date for application if all openings are filled. -Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. -Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 3年工作經驗 2天前更新
    客服專員 (韓文/英文)
 工作內容 誠徵積極、顧客導向的客服專員。酷澎的客服專員需要處理解決向上通報的顧客提問,提供優質的顧客服務,提升顧客滿意度。 職責: • 擔任顧客的聯絡窗口,替第一線客服人員處理複雜或向上通報的顧客問題和詢問。 • 運用解決問題能力,處理顧客提問和客訴,包括研究及提供及時正確的回覆。 • 辨識顧客提問和回饋的趨勢及模式,告知相關利害部門,改善整體顧客體驗。 • 與其他部門團隊合作,解決顧客問題,改善整體顧客滿意度。 • 教導第一線客服人員並提供回饋,改善客服人員能力及知識,確保提供服務品質一致。 要求條件: • (必備)中文聽說讀寫能力具台灣人母語程度。 • 大學畢,兩年以上工作經驗。 • 具客服經驗,有客服中心或類似環境的經驗尤佳。 • 韓文讀寫流利,英文基本可。 • 溝通和人際技巧強,能有效和顧客、團隊成員、其他利害關係人溝通。 • 能在步調快和多變的環境工作,能同時處理多項任務和優先事項。 • 問題解決能力強,能發現和解決複雜的顧客問題與客訴。 • 注重細節與精確度,能有效紀錄和顧客互動的內容和諮詢。 • 有客服軟體和工具的使用經驗尤佳(如:Zendesk) • 能按照業務需求彈性配合工作時段,如:夜間或周末。
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  • 面議(經常性薪資達4萬元或以上) 桃園市大園區 1年工作經驗 2天前更新
    Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang? What You Will Do: • Monitor the area delivery service and process and implement improvement measures in order to meet the daily goals. Set directions for area operation, draft implementation plans, perform personnel management and manage the area‘s costs and other metrics. • Handle various warehouse activities using strict guidelines. • Expected to understand aspects of production; adhere to strict safety, quality, and production standards. • Oversee the day-to-day operations of the warehouse, including receiving products using radio frequency scanners, relocating products using forklifts or pallet jacks. Inspecting products for defects and damages. Trained in picking, sorting and packing. In a timely manner pull and pack merchandise from a multi-level mezzanine to fulfill orders. • Ensures orders are handled timely and efficiently and customer‘s service standards are upheld. • Drive continuous improvement initiatives to enhance operational processes and deliver exceptional customer experience. • Understands website navigation and proactively leverages technology in order to facilitate the internet order fulfillment. Qualification: • 1+ years management experience in a manufacturing, production, distribution, EC Fulfillment center/ Warehouse environment. • Experience in personnel management / inventory management (system) / expense management (profits & losses). • College Level or equivalent is required. • Computer literate and has above average internet/web skills. • Establish and maintain cooperative and effective working relationships. • Work effectively as a team member. • Meet schedules and timelines. • Communicate both orally and in writing in a clear and concise manner.
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  • 面議(經常性薪資達4萬元或以上) 桃園市大園區 3年工作經驗 2天前更新
    酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的權衡限制,讓顧客能享受閃電般迅速的運輸服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。 現在,酷澎首次要在台灣招募創始團隊了。 酷澎希望招募的儲備幹部,是對電子商務懷抱熱誠,願意跟我們一起建造物流中心的營運流程,在自己的人生中,寫下一段成功的故事。 職業概覽: · 管理倉庫的日常營運流程,例如顧客商品出貨、材料入庫、存貨管理 · 現場人員管理及排班、教育訓練、工作任務指派、成效執行追蹤 · 確保顧客商品運輸符合流程,並遵守安全規章 · 盡其所能優先滿足顧客商品運輸的服務水平 · 維持存貨的理想狀態 · 遵守主管機關訂定的品質標準 招募條件: · 臨場反應快速,能快速判斷工作優先順序 · 積極主動、抗壓性強,注意細節 · 決策迅速,積極為顧客發聲 · 在高度創新的高速環境中,能達成有挑戰性的目標 · 對電子商務市場具備高度熱情 · 可配合輪班制工作 · 善溝通協調者,具團隊管理經驗 上班時間: 目前物流中心營運時間: 08:00~02:00 ,會視狀況排班、輪班。
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  • 月薪35000~40000元 桃園市大園區 2年工作經驗 2天前更新
    酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的權衡限制,讓顧客能享受閃電般迅速的運輸服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。 現在,酷澎首次要在台灣招募創始團隊了。 酷澎希望招募的值班組長,是對電子商務懷抱熱誠,願意跟我們一起建造物流中心的營運流程,在自己的人生中,寫下一段成功的故事。 只要你對電商市場懷抱熱誠,且相信自己有清晰的溝通能力,快速的學習力,不論你來自什麼學校,什麼背景,我們都歡迎你! 職業概覽: · 管理倉庫的日常營運流程,例如顧客商品出貨、材料入庫、存貨管理 · 現場人員管理及排班、教育訓練、工作任務指派、成效執行追蹤 · 確保顧客商品運輸符合流程,並遵守安全規章 · 盡其所能優先滿足顧客商品運輸的服務水平 · 維持存貨的理想狀態 · 遵守主管機關訂定的品質標準 招募條件: · 臨場反應快速,能快速判斷工作優先順序 · 積極主動、抗壓性強,注意細節 · 決策迅速,積極為顧客發聲 · 在高度創新的高速環境中,能達成有挑戰性的目標 · 對電子商務市場具備高度熱情 · 可配合輪班制工作 · 善溝通協調者,具團隊管理經驗 上班時間: 目前上班時間: 08:00~02:00 區段,不同班別的排班、輪班。 中班/晚班皆另有值班津貼。
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  • 面議(經常性薪資達4萬元或以上) 桃園市大園區 5年工作經驗 2天前更新
    Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang? What You Will Do: • You and your team of warehouse managers are responsible for ensuring we in/outbound/hub/ICQA exceed our customer expectations. • Handle various warehouse activities using strict guidelines; • Expected to understand aspects of production; adhere to strict safety, quality, and production standards • Receive products using radio frequency scanners, relocate products using forklifts or pallet jacks • Inspect products for defects and damages • Trained in picking, sorting and packing • In a timely manner pull and pack merchandise from a multi-level mezzanine to fulfill orders • Ensures orders are handled timely and efficiently and customer’s service standards are upheld • Perform additional production duties as needed: stow product, ensure inventory accuracy, and unload/load trucks at or above the rate expectation for each task • Understands website navigation and proactively leverages technology in order to facilitate the internet order fulfillment • Responsible for monitoring the internet orders system on a regular basis in order to execute orders • Proactively identifying and leading process improvement initiatives to delight Customers. • Keep warehouse clean and organized daily; Qualification: • Proven warehouse experience. Plan and organize work. • 5+ years management experience in a manufacturing, production, distribution, EC Fulfillment center/ Warehouse environment. • College Level or equivalent is required. • Computer literate and has above average internet/web skills. • Ability to operate forklift, hand trick, pallet jack and other warehouse equipment. • Establish and maintain cooperative and effective working relationships. • Work effectively as a team member. • Meet schedules and timelines. • Communicate both orally and in writing in a clear and concise manner. 酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的權衡限制,讓顧客能享受閃電般迅速的運輸服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。 現在,酷澎首次要在台灣招募創始團隊了。 職業概覽: • 您和您的倉儲經理團隊需負責確保入庫/出庫/集貨/庫存品質控管皆超越顧客期望。 • 遵照嚴格的指引處理各項倉儲業務。 • 了解生產各個面向,遵守嚴格的安全、品質和生產標準。 • 使用無線射頻掃描器驗收商品,運用堆高機或拖板車調整商品位置。 • 檢查商品瑕疵和毀損。 • 揀貨、分揀、裝貨培訓。 • 及時從夾層式貨架取出商品並包裝,以完成訂單。 • 確保及時且有效地處理訂單,維持顧客服務水準。 • 按需執行生產相關的額外任務:上架商品、確保庫存準確、卡車裝卸貨,確保每項任務符合或超越期望值。 • 了解網站使用方式,積極運用科技,以加速處理網路訂單。 • 負責定期監控網路訂單系統,以執行訂單。 • 積極識別及創造可感動顧客的流程優化專案。 • 每日維持倉儲清潔整齊 招募條件: • 具倉儲實務經驗、規劃和組織工作能力。 • 5年以上製造、生產、物流、電商物流中心/倉儲環境的管理經驗。 • 至少需大學程度。 • 具電腦能力,網路/網頁技能需達平均水準以上。 • 會操作堆高機、手推車、堆高機和其他倉儲設備。 • 能建立及維持合作、有效的工作關係。 • 具團隊合作精神。 • 符合時程要求。 • 能清楚、精確地書面和口頭溝通。
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 7年工作經驗 2天前更新
    We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation. Coupang has broken traditional ecommerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative. Now for the first time in Taiwan, Coupang is hiring the launch team. Position : Senior Executive Assistant Coupang is looking for an Senior Executive Assistant to perform a variety of administrative tasks and support our company‘s executive leader. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing timely support to executive members. What You Will Do : Act as the point of contact among executives, employees, clients and other external partners Manage information flow in a timely and accurate manner Manage executives’ arrangement and set up meetings Make and accommodation arrangements Rack daily and prepare weekly, monthly or quarterly reports Oversee the performance of other clerical staff Format information for internal and external communication – memos, emails, presentations, reports Take minutes during meetings Screen and direct phone calls and distribute correspondence Organize and maintain the filing system Basic Qualifications: At least 5 years of experience in executive assistance Ideally have served C - Level executive previously Fluent in English and Mandarin Korean is a plus but not essential Adaptable, flexible and willing to go extra mile Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 5年工作經驗 2天前更新
    About the role The team is looking for an experienced operations Program Manager who is customer obsessed, motivated, has a bias for action and can think systemically to bring to life new areas of business for the team. This role will work closely with our Business Development team building operational plans to launch and scale new initiative programs. This individual will be responsible for leading a cross-functional team of various stakeholders including; software solution teams, back-end engineers, vendor managers, in-stock managers, FC managers, and various business leaders. This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities and strong business acumen. Additionally, this candidate will be self-starter, comfortable operating in ambiguous environments, and will own working with multiple operational processes across a wide range of stakeholder teams. The candidate will have a successful track record of collaborative relationship building, program and project management, experiencing leading projects and teams, and reporting and analysis capabilities. Responsibilities: - Creates scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possible - Drive improvement in operational performance and lead projects in a wide range of topics and initiatives to further expand our business and enhance both our customer’s and partner teams experience. - Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders. - Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements. - Ensures that multiple projects within program roadmap meet specified timelines to deliver results. - Provides expertise in problem solving, specifically when it comes to operationalizing business plans or to encourage the implementation of process guidelines and guardrails. - Determines and monitors project / program schedules, progress and risks to ensure results are delivered on time. Maintains, adjusts and updates project plans as needed and works with appropriate business partners to develop and collect performance metrics. - Represents business unit, department or functional area on cross-functional project teams. Provides functional expertise to assess potential financial and operational impact and provides a framework for problem solving. - Engage with other teams across the company to influence projects, build relationships, encourage decision making and help identify or optimize existing processes.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 5年工作經驗 2天前更新
    What You Will Do - Identify and develop new business opportunities with existing clients by understanding their specific needs and providing tailored solutions. - Build and maintain strong relationships with key clients by regularly communicating with them, listening to their concerns, and providing support. - Create and execute account strategies that increase revenue and improve market share. - Collaborate with internal teams such as marketing, product, and operations to ensure client satisfaction and success. - Analyze sales data, market trends, and competitor activities to identify opportunities and make data-driven decisions. - Forecast revenue and provide accurate reporting on account activity and progress. - Collaborate with senior management to optimize account strategies and identify areas for improvement. Qualifications: - Bachelor‘s degree in marketing, business, or related field. - Minimum of 3 years of experience in key account management within the retail or e-commerce industry. -FMCG Buyer experience will be a big plus. - Proven track record of success developing and implementing account strategies that drive revenue growth. - Excellent communication, negotiation, and relationship-building skills. - Ability to analyze sales data and market trends to make data-driven decisions. - Experience working collaboratively with internal teams such as product, marketing, and operations. - Ability to work in a fast-paced environment and manage multiple priorities. - Strong time management and organizational skills. - Proficient in Microsoft Office Suite. Recruitment Process - Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer - The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider - This job posting may be closed prior to the stated end date for application if all openings are filled. - Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. - Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 8年工作經驗 2天前更新
    We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation. Coupang has broken traditional ecommerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative. Key Responsibilities: · Source and identify vendors, finish all documentation, put a planning and KPI management structure to drive performance. · Sourcing and merchandising products of non-impulse categories, such as noodles, rice, breakfast food, healthy food, pet care, etc. · Pricing and supplier negotiation. · Supplier and assortment management. · Developing an effective and accurate system for monitoring purchase orders . Delivering a weekly purchase order report to supervisors that indicates the invoice number for all closed orders . Working within the management team to ensure that all deliveries satisfy the assigned orders and report any back ordered or missing products . Effectively communicating with the management team to ensure all orders are accurate. Basic qualifications: · +8 years of related experience · Retail, trade compliance, e-commerce or product background with proven ability to drive change · Experiences in working with cross-functional, cross market shareholders · Ability to prioritize work and to find a way in a complex, fast-paced environment · Proven analytical skills and ability to influence people both internally and externally · English ability is nice to have.
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  • 面議(經常性薪資達4萬元或以上) 台北市信義區 7年工作經驗 2天前更新
    We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Key Responsibilities: · Source and identify vendors, finish all documentation, put a planning and KPI management structure to drive performance. · Sourcing and merchandising products of non-impulse categories, focus on FMCG products. · Pricing and supplier negotiation. · Supplier and assortment management. · Developing an effective and accurate system for monitoring purchase orders . Delivering a weekly purchase order report to supervisors that indicates the invoice number for all closed orders . Working within the management team to ensure that all deliveries satisfy the assigned orders and report any back ordered or missing products . Effectively communicating with the management team to ensure all orders are accurate. Basic qualifications: · 7+ years of related experience · Retail,FMCG background are preferred with proven ability to drive change · Experiences in working with cross-functional, cross market shareholders · Ability to prioritize work and to find a way in a complex, fast-paced environment · Proven analytical skills and ability to influence people both internally and externally · English ability is nice to have.
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  • 月薪40000元 桃園市大園區 工作經歷不拘 2天前更新
    酷澎是世界上成長最快、最創新的公司之一,並達成美國史上科技業第五大的首次公開募股。我們擁有卓越的端到端電子商務及物流網絡,極力擁抱客戶為重的文化,並創下領先全球的創新紀錄。 酷澎打破傳統電子商務的權衡限制,讓顧客能享受閃電般迅速的運輸服務,以最低的價格,購得數百萬種商品。酷澎在韓國、美國和中國皆有辦公室,新創人才在這裡可以把握新機會,採取主動,發光發熱。 現在,酷澎首次要在台灣招募創始團隊了。 酷澎希望招募的儲備幹部,是對電子商務懷抱熱誠,願意跟我們一起建造物流中心的營運流程,在自己的人生中,寫下一段成功的故事。 本職缺需要管理倉儲的營運,維持庫存,管理存貨,以及優化供應鏈,這些工作對酷澎台灣業務的成功及發展極為重要。 只要你對電商市場懷抱熱誠,且相信自己有清晰的溝通能力,快速的學習力,不論你來自什麼學校,什麼背景,我們都歡迎你! 職業概覽: · 物流中心營運執行及優化 · 培養領導力及管理訓練 · 報表製作及分析 · 工作成效執行追蹤 · 進存退貨管理執行 · 跨部門溝通,時程管理 招聘條件: · 積極主動、抗壓性強,能適應物流中心現場環境 · 臨場反應快速,能快速判斷工作優先順序 · 邏輯清晰、主動積極 · 樂於學習,善於表達 · 對電子商務市場具備高度熱情 · 可配合輪班制工作 上班時間: 08:00~02:00 -時段內排班輪班 (中班有津貼) 【企業提供完整員工福利、升遷管道暢通、人事制度建全】 誠摯邀請一群有夢想,有熱忱的團隊,用最真誠的心提供給客戶最安全、最可靠的服務。
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