月薪41000~42000元 新竹市東區 工作經歷不拘 1天前更新
About the role:
As a vital member of the Receptionist team, the role of the Receptionist holds significant importance. Reporting directly to the team’s supervisor, you will serve as the initial point of contact for all incoming calls from clients, employees, and the general public.
What this job involves:
[Front Desk Operations and Communication Management (櫃檯/總機管理)]:
1. Receive, greet, and guide visitors, ensuring a positive and professional experience while coordinating with employees as needed.
(接待、迎接和引導辦公室訪客，確保提供積極且專業的接待體驗)
2. Manage the telephone console, professionally answering and redirecting incoming calls to the appropriate parties.
(管理電話總機，接聽並將來電轉接給相應人員)
3. Responsible for maintaining accurate and updated telephone registers, and documenting incoming and outgoing calls for reference.
(負責維護&更新通訊錄，確保更新相關紀錄)
[Facility and Office Maintenance (設施和辦公室維護)]:
1. Responsible for maintaining a clean, organized, and presentable front office/reception area at all times.
(負責保持前台/接待區的整潔、有序和整齊)
2. Ensure availability and organization of magazines, brochures, and other relevant materials for visitors, as well as clear and visible directory signage.
(確保雜誌、宣傳冊和其他與訪客資訊的提供)
3. Monitor and maintain cleanliness and tidiness of pantries and mailroom areas.
(監督維護茶水間和郵件室區域的清潔和整潔)
[Meeting and Administrative Support (會議和行政支援)]:
1. Take ownership of meeting and conference room bookings, ensuring rooms are scheduled efficiently.
(協助預訂會議室，負責管理預約紀錄)
2. Handle the distribution of internal and external mail/emails throughout the office and coordinate with courier companies for outbound mail and parcel services.
(負責管理郵件分發，並與快遞公司協調郵件和包裹服務)
3. Maintain accurate records of office supplies and service orders, including monitoring expenses, and provide support in the processing of invoices.
(管理辦公用品和服務訂單記錄，包括費用監督、發票紀錄管理)
4. Offer a responsive Helpdesk service, maintaining a Helpdesk Tracker to track and escalate calls to the Facilities Manager based on urgency and importance.
(提供必要的前台支援，維護相關紀錄，並根據緊急程度和重要度請示主管)
5. Coordinate and assist with local office events, ensuring smooth and successful execution.
(協調協助現場辦公室活動，確保順利且成功執行)
[Documentation and Reporting (文件記錄和報告)]:
1. Effectively utilize systems to manage contractors and provide comprehensive performance reports.
(有效利用系統進行行政/設施管理並提供相關紀錄報告)
2. Contribute relevant information in the Monthly Report submitted to the supervisor/clients.
(於月報中提供相關紀錄資訊)
[Compliance and General Assistance (一般行政/庶務協助)]:
1. Ensure compliance with all management regulations and requirements.
(確保遵守所有管理法規和要求)
2. Provide comprehensive assistance in various general administrative activities and fulfill any other duties as assigned.
(提供各種一般行政協助及其他交派任務)
3. Coordinate and oversee the printing process for business cards, ensuring accuracy and timely delivery.
(協調名片印刷，確保資訊準確無誤且及時交付)
展開 員工聚餐員工國內、外進修補助誤餐費員工退休規劃（包括退休金及退休後之福利等）勞保
