面議（經常性薪資達4萬元或以上） 台北市中山區 3年工作經驗 5天前更新
Responsible for successful strategic development of a Global Account client or a group of clients. Candidate must possess a strong ability to manage complex internal and external networks. This individual will strongly influence both internal and external decision makers and must be able to react quickly to changing needs/situations. Key duties are business retention and development, including tactical and strategic responsibilities.
-ESSENTIAL JOB FUNCTIONS-
• Client Facing Role that manages the overall business relationship
• Account mapping, business unit breakdown (touchpoints to align
regional/global team)
• Run QBRs & ensure they are properly prepared for
• Ensure each Crane Worldwide office servicing the account understands the
SOPs and executes accordingly
• Report Creation / Monitoring / Distribution (responsible/accountable)
• Performance management (responsible/accountable)
• Market Analysis / Industry Awareness
• Drives collaborative efforts internally by supporting and sharing best
practices in the following key areas:
Client Reviews Strategic Business Plans
Value add Programs Process Improvements
Tender Management Technology Solutions
• Impact & coverage analysis -＞ identify service or opportunity gaps
• Penetrate organizational structure and develop relationship beyond main
points of contact
• Maintain rates and assess yields monthly
• Monitor account for timely payments and assist with collections on past due
invoices
• Enter all meeting notes, action items, complaints, compliments into our CRM
and distribute to appropriate people in global network
• When necessary, travel domestically and internationally to visit
accounts/account sites and Crane Worldwide offices to review procedures
and maintain customer information/satisfaction
• Ensure all company policies and regulatory requirements are adhered to
• Identify growth opportunities and develop a strategy to secure
opportunities with the appropriate internal resources
• Create a business development plan with short- and long-term business
objectives, initiatives, and quantified value-added contributions
• Other duties as assigned
-OTHER SKILLS AND ABILITIES-
• Excellent Organizational Skills
• Excellent written and verbal skills
• Excellent presentation and interpersonal skills
• Thorough knowledge of transportation industry logistics and freight
forwarding
• Thorough knowledge of successful sales techniques
• Strong computer skills including Microsoft Office suite
• Detail oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently
• Good analytical and program management skills; ability to define, develop
and document business processes and procedures
• Strong customer service, problem-solving, and interpersonal skills
• Internal/external sales skills
• Troubleshooting and problem resolution skills
• Leads by example
• Sense of urgency
• Creative
• Responds easily to changing demands
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