月薪60000~70000元 台北市信義區 3年工作經驗 3天前更新
• 充當關鍵利益相關者之間的聯絡人，以及客戶和銷售團隊的銷售策略方向執行者，以確保有效管理銷售活動
• 透過日常聯絡以及定期的正式審查機制，有效地協調和管理客戶的銷售活動
• 確保銷售團隊接受定期培訓並瞭解所有準則與規範，以有效進行各項銷售活動
• 作為銷售團隊、高級管理層和客戶日常活動的第一聯繫人
• 瞭解銷售活動的所有領域並進行有效溝通
• 定期與銷售團隊和客戶一起審查銷售行銷和培訓素材
• 員工績效管理， 為每個團隊成員設定目標並提供適當的發展計劃
• 通過創新和改善企劃，最大限度地提高客戶銷售活動的潛力和盈利能力
• 瞭解與組織相關的法律和財務資訊，為利益相關者找到雙贏的解決方案
• 了解每個銷售活動之關鍵績效指標及其衡量方式
• 能夠理解並分析關鍵銷售數據，以察覺任何待改進之處、並預估銷售活動與產業之發展趨勢
• 瞭解關鍵績效指標，收集知識並了解行業趨勢和法規
• 確保銷售活動的所有領域都有SOP/標準作業程序
• 確保客戶和銷售團隊均遵守準則和履行合約義務
• 確保達到客戶滿意度
• 積極參與管理層的策略規劃會議，為星沃恪、銷售團隊及客戶制定合適的銷售策略
• 支援並與銷售團隊建立良好關係，提供銷售活動所有必要的工具
• 與客戶和銷售團隊協商並傳達符合地區的關鍵業務變化，以有效地推動客戶之業務變更
• 定期審查和分析競爭對手
• 支援團隊，以身作則，彰顯公司核心價值觀
• 擔任星沃恪品牌本地管理人
• 協助其他管理階層指派之任務
【相關能力】
1. 有客戶服務或運營經驗，優秀的利益相關者管理
2. 能夠在快節奏的環境中工作
3. 良好的溝通及協調能力
4. 精通聽、說、讀、寫（英語/中文）
5. 樂於團隊合作，執行力好、做事細心，注重細節
Job Responsibilities
• Act as liaison between key stakeholders as well as executer of strategic direction for clients and sales team to ensure the campaigns are managed effectively
• To effectively coordinate and manage your client‘s campaign through day-to-day liaison with all relevant parties, and through regular, formal review mechanism
• To ensure the MOs / BAs receive regular training and understand all guidelines / compliance to carry out the campaign effectively
• To be the first point of contact for the day to day running of the campaign for MOs, Senior Management and the Client
• To understand and effectively communicate all areas of the campaign
• To regularly review sales marketing and training materials with the sales team and clients Performance Management of staff.
• To set objectives for each team member and provide appropriate development plans
• To maximise the potential and profitability of your client campaigns through innovation and program enhancement
• Understanding of the legal and financial environment relevant to the organization to find a win-win solution for stakeholders
• To understand KPIs for the campaign and way of measurement
• Able to understand figures and interpret critical numbers to identify any gaps and campaign/industry trends
• To ensure there are SOPs / operational guidelines in all areas of the campaign
• To understand KPIs, gather knowledge and be up to date with industry trends and regulations
• To ensure compliance to regulatory bodies, guidelines and contractual obligations are met for both the Client, MO and BA
• To ensure Client satisfaction is achieved
• To actively participate in management level strategic planning sessions to identify and action campaign improvement opportunities for SalesWorks, the MO network and the Client.
• To support and build relationships with MOs to provide all necessary tools to effectively carry out Client campaign
• To be able to negotiate / communicate key business changes to both clients and MOs which align with the country and regional directive. Able to articulate business impact of these changes
• To regularly review and update competitors Analysis
• To support Peers and lead by example demonstrating the company’s core values
• Act as a local brand custodian for SalesWorks
• To assist in other departmental needs as advised by the Management team
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