面議(經常性薪資達4萬元或以上) 新北市汐止區 1年工作經驗 1天前更新
We are currently seeking a Service System Planner to develop, plan, train and maintain the Asia Service Systems. This position requires excellent cross-departmental communication skills, outstanding English proficiency. The successful candidate will be highly efficient, goal-oriented, and be able to solve unknown problems. (https://youtu.be/NQ66l7SB3UM)
Responsibilities:
• Develop and plan the company‘s service systems, working closely with US and Asia IT personnel.
• Conduct training sessions for local service providers to ensure proficiency in using service systems.
• Test and troubleshoot service systems, promptly identifying and addressing problems.
• Collaborate and coordinate with other departments to ensure proper service system plan and operation.
• Continuously improve service system performance, and ensure stable system operation.
Requirements:
• At least 1 year experience in systems planning and system development, working collaboratively with IT personnel.
• Experience in service system testing and troubleshooting, familiarity with common troubleshooting methods.
• Excellent cross-departmental communication skills, capable of effectively coordinating and resolving issues.
• Outstanding English proficiency, with a TOEIC score of 750 or above, and it‘s a plus in an additional Asian language.
• Possess the qualities of being detail-oriented, highly efficient, goal-oriented, and capable of performing multiple tasks simultaneously under time pressure.
• Excellent logical thinking skills and be able to solve unknown problems.
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