面議(經常性薪資達4萬元或以上) 桃園市八德區 工作經歷不拘 8天前更新
1.) Work directly with customers to resolve technical issues including motherboard, server systems, PC systems, and computer peripherals on the phone, by emails, or go onsite.
2.) Identify technical issues and resolve computer hardware & software problems
3.) Establish and maintain lines of communication with sales team to discuss services and technical issues
4.) Provide service to effectively resolve customer concerns and issues
5.) Travel with sales to customer sites to provide product presentation, troubleshooting, and support
6.) Continually develop knowledge base of current and new products
7.) Acts as the product expert, with deep technical understanding, engaging with both the product support team and development team to provide correct product solutions to customers.
8.) Engages closely with product management teams to bring product to life with optimized system configuration support.
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