月薪40000~43000元 台北市中山區 1年工作經驗 4天前更新
About the role:
As a vital member of the Receptionist team, the role of the Receptionist holds significant importance. Reporting directly to the team’s supervisor, you will serve as the initial point of contact for all incoming calls from clients, employees, and the general public. Your primary responsibility will be to ensure that every caller experience is seamless, warm, and professional, meeting the highest standards set by JLL and our esteemed client. Consistently providing exceptional service and creating a welcoming environment will be paramount in this role.
What this job involves:
[Front Desk Operations and Communication Management]:
1. Receive, greet, and guide visitors, ensuring a positive and professional experience while coordinating with employees as needed.
2. Manage the telephone console, professionally answering and redirecting incoming calls to the appropriate parties.
3. Responsible for maintaining accurate and updated telephone registers, and documenting incoming and outgoing calls for reference.
[Facility and Office Maintenance]:
1. Responsible for maintaining a clean, organized, and presentable front office/reception area at all times.
2. Ensure availability and organization of magazines, brochures, and other relevant materials for visitors, as well as clear and visible directory signage.
3. Monitor and maintain cleanliness and tidiness of pantries and mailroom areas.
[Meeting and Administrative Support]:
1. Take ownership of meeting and conference room bookings, ensuring rooms are scheduled efficiently.
2. Handle the distribution of internal and external mail/emails throughout the office, in addition to coordinating with courier companies for outbound mail and parcel services.
3. Maintain accurate records of office supplies and service orders, including monitoring expenses, and provide support in the processing of invoices.
4. Offer a responsive Helpdesk service, maintaining a Helpdesk Tracker to track and escalate calls to the Facilities Manager based on urgency and importance.
5. Coordinate and provide assistance for local office events, ensuring smooth and successful execution.
[Documentation and Reporting]:
1. Effectively utilize systems to manage contractors and provide comprehensive performance reports.
2. Contribute relevant information to be included in the Monthly Report submitted to the supervisor/clients.
[Compliance and General Assistance]:
1. Ensure compliance with all management regulations and requirements.
2. Provide comprehensive assistance in a range of general administrative activities and fulfill any other duties as assigned.
3. Coordinate and oversee the printing process for business cards, ensuring accuracy and timely delivery.
展開 員工聚餐員工國內、外進修補助誤餐費員工退休規劃(包括退休金及退休後之福利等)勞保