時薪220~220元 台北市內湖區 工作經歷不拘 1天前更新
• Welcome customers by making their journey to ownership a delightful experience.
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
• Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
• Contribute ideas toward improving the delivery experience, as well as back-end processes and procedures.
• Demonstrate a mastery of all products and services, as well as local incentives for EV owners.
• Keep up with industry trends and best practices.
• 歡迎顧客加入大家庭,讓他們的擁有之旅成為愉快的體驗。
• 定期更新CRM 系統,確保管理階層能獲得準確、及時的交付資訊。
• 準備車輛並安排送貨預約,包括根據個別客戶的需求和舒適度量身定制的新車主培訓。
• 支援交付經理進行交付中心營運、完成任務並確保優質的客戶服務。
• 為改善 Tesla 交付體驗以及後端流程和程序提供想法。
• 展現對所有產品和服務的掌握,以及對電動車車主的當地激勵措施。
• 緊跟產業趨勢和最佳實踐。
展開 排休日班