1.Arranging guest rooms, including reservations, check-in, check-out, transfers, etc.
2.Processing guest accounts, including bill settlement, accounting, auditing, etc.
3.Transferring phone calls to the appropriate receiver, as well as leaving voice and written messages for guests.
4.Providing local tourism advice and assisting with travel planning, vehicle rentals, hotel transfers, etc.
5.Assist in receiving guests and providing related customer service.