月薪40100~150000元 東北亞日本 工作經歷不拘 今天
1. Managing and leading the butler team to ensure they provide high-quality personalized service.
2. Coordinating and arranging guests‘ needs, including room cleaning, food and beverage service, and itinerary arrangements.
3. Overseeing the daily operations of specific staterooms to ensure guests enjoy a premium service experience.
4. Handling guest complaints and issues, resolving them promptly and ensuring guest satisfaction.
5. Coordinating with other departments to ensure guest needs are met, such as with the dining department, guest services, etc.
6. Accommodating guests‘ special requests, such as dietary preferences, celebrations, etc.
7. Ensuring the confidentiality and respect of guests‘ personal information and needs.
8. Providing support and assistance during various activities and events onboard.
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